Protect yourself when getting health care online

More patients and providers are moving online for appointments, meaning people are increasingly relying on technology to take care of their health.

With the greater use of devices and the Internet, state officials are encouraging people to make sure their gadgets and connections are secure. This effort is part of the Department of Agriculture, Trade and Consumer Protection’s recognition of Cybersecurity Awareness Month.

“Apps can be a helpful tool for consumers to get easy access to information or resources to manage their health, but consumers should take steps to be cyber smart when using these resources,” said Lara Sutherlin, administrator of DATCP’s Division Trade and Consumer Protection, in a statement.

Patients should use secure connections to sign into health care websites and apps. Using a public wi-fi hotspot may be convenient and free, but these spots may not be secure. If you don’t have to type in or use a password to get online, the network is not secure, and thus a criminal could hack into your device and access sensitive personal data.

Also consider using two-factor or multi-factor authentication. For example, after signing in on some sites, you may be prompted to enter another code, which is sent to your cell phone. This helps ensure the one accessing the account is you and not a stranger. Other sites, businesses or providers may require you to choose a pin number, which you give before logging in or entering payment info.

Never allow devices to remember passwords. It may be convenient but it also makes it easier for thieves.

When opening health care websites or apps, don’t go through other websites, apps or emails. Don’t let other sites, such as social media pages, access your health care accounts or log you in.

In addition, completely sign out of apps or websites when you are done using them, and delete any unused apps.